Nathalia Santos

With a solid background in the agile world, Nathalia Gomes Santos works as a Scrum Master, promoting team integration and alignment to achieve the best results. Passionate about communication and the development of people, she uses her experience to ensure that teams stay focused, motivated, and continuously deliver value. With 9 years of experience in Customer Success, Nathalia also has a broad view of the customer journey, which makes her an exceptional facilitator within agile processes. In her work, she always seeks to encourage collaboration, continuous learning, and ongoing improvement to build high-performance teams.